Effective Date: May 26, 2025

This Mobile Privacy Policy governs the collection, use, protection, and handling of personal and device information related to your use of TrustedGuards.com’s mobile website and any mobile applications (“Mobile Services”). By accessing or using our Mobile Services, you consent to the terms below.

1. Scope of Mobile Privacy Policy

This Policy applies exclusively to personal and device information collected through TrustedGuards.com’s mobile platforms. It complements but does not replace our main Privacy Policy. We recognize that mobile devices have unique characteristics and privacy considerations, and this Policy addresses those specifics, including how we treat mobile device identifiers, location data, messaging, and related information.

2. Information Collected via Mobile Devices

When you use our Mobile Services, we may collect certain information that uniquely identifies your device or mobile activity. This includes, but is not limited to:

  • Device identifiers such as IMEI, MAC address, or advertising IDs

  • Mobile phone number, if voluntarily provided

  • Mobile carrier information

  • Device type, operating system version, and browser type

  • Mobile application usage data and interaction logs

  • IP address and geolocation information (only when expressly permitted by you)

This data helps us improve the Mobile Services’ functionality, security, and user experience.

3. Consent for Location Data

Location data, such as GPS or Wi-Fi-based location, may be collected only when you explicitly grant permission through your device settings or app permissions. We do not track or store your location data without your express consent. You may disable location services at any time without impacting your ability to use core Mobile Services.

4. Use of Mobile Information

We use the information collected from your mobile device strictly to:

  • Provide and personalize the Mobile Services you request

  • Analyze and improve service performance and usability

  • Maintain security, prevent fraud, and protect our users and systems

  • Send you relevant notifications related to your use of TrustedGuards.com’s Mobile Services

  • Comply with legal obligations

At no time do we use mobile data for unsolicited marketing or promotional campaigns without explicit consent.

5. Text Messaging and Mobile Communications

For users who opt in to receive text messages or alerts:

  • We will send no more than five (5) messages per month to your mobile device

  • Standard message and data rates from your mobile carrier may apply

  • You may request assistance by replying HELP or contacting support via info@TrustedGuards.com or (833) 590-1377

  • Opt-out is available anytime by replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE

  • We do not share your mobile information with third parties for marketing or promotional purposes

6. Cookies and Mobile Tracking

Our Mobile Services may use cookies and similar tracking technologies optimized for mobile devices to improve your user experience. These technologies may track session activity or preferences but do not collect Personal Information unless you voluntarily provide it. You can adjust your mobile browser settings to manage or reject cookies.

7. Security of Mobile Information

We implement strong security protocols specific to mobile platforms, including encryption of data in transit and at rest, to safeguard your mobile device information. Our security measures are continuously reviewed to address emerging mobile threats and vulnerabilities.

8. Third-Party Mobile Services and SDKs

We may utilize third-party services or software development kits (SDKs) within our mobile apps for functionalities such as analytics or crash reporting. These third parties are bound by strict agreements that limit their use of collected data to TrustedGuards.com-related operations only. We do not permit third parties to use mobile information for independent marketing.

9. Children’s Use of Mobile Services

TrustedGuards.com does not knowingly collect mobile information from users under the age of 18. Mobile Services are not intended for children, and if we discover that Personal Information has been collected from a minor without parental consent, we will promptly delete such data.

10. User Control and Access on Mobile

You have control over the mobile information you provide and the permissions granted to TrustedGuards.com’s Mobile Services. You may:

  • Review, update, or delete your Personal Information through account settings or by contacting us

  • Revoke location permissions or disable notifications at any time from your device settings

  • Manage cookie preferences within your mobile browser or app settings

11. Data Retention for Mobile Information

We retain mobile-related data only for as long as necessary to provide our Mobile Services, comply with legal requirements, or resolve disputes. Once data is no longer needed, it is securely deleted or anonymized to prevent unauthorized access.

12. Contact and Support for Mobile Privacy Issues

If you have questions or concerns specifically about the privacy of your mobile data, please contact our dedicated support team:

TrustedGuards.com
4491 Cheshire Station Plaza, Suite 1020
Dale City, VA 22193
Phone: (833) 590-1377
Email: info@TrustedGuards.com

We are committed to responding promptly and transparently to all mobile privacy inquiries.

By using TrustedGuards.com’s Mobile Services, you confirm that you have read, understood, and accepted this Mobile Privacy Policy.

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